Privacy Policy

This privacy and security policy outlines the information Orchid Anu collects about you, how we use this information and the choices you have to review, revise and/ or restrict our usage of your information.


Minimum or basic information collected about you

Once when you voluntarily create an account with , you give away some of your basic personal information that includes your name, mailing address, phone number and email address. Your information will automatically be collected and stored for our record.

Why collection of your information is necessary

Collection of customer information is for a variety of reasons, which includes as a part of our ongoing efforts to provide superior and total customer service, improve our customer’s shopping experience and to communicate with our customers about our products, services and promotions.

The personal information about you that we collect will allow us to help you gain a better shopping experience at Orchid Anu by keeping you posted on our latest products, announcements and upcoming events.It also helps us to develop, deliver and improve our products, services and content.

Protection of your information

Orchid Anu may only disclose information about you to those authorised bodies when a need is felt necessary to protect you against fraud and other crimes. To note here is that will never disclose your personal information to unaffiliated third parties, or to our affiliates, who may want to offer you their own products/ services unless you have requested or authorized us to do so.

Integrity of your personal information

Orchid Anu will retain your personal information for the period necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required. Further, Orchid Anu through makes it easy for you to keep your personal information accurate, complete, and up to date.


Cookies and its usage

Generally, cookies are small files created by a website to store information on a personal computer and which it can later retrieve. Orchid Anu may use cookies for some administrative purposes, such as, to store customer’s preferences for certain kinds of products or to store a password so that a buyer doesn’t have to input it every time while visiting our website.

Orchid Anu ensures additional security for an online purchaser. If a buyer/ customer is uncomfortable with the use of cookies technology, then he/ she can change the cookies preferences so that the browser doesn’t accept cookies or accepts them only from limited sources.

Refer the Help section of your browser on how to enable or disable cookies.

Saving items and carts for later

You can build a cart with the products you are likely to purchase, and save it for later. You can save as many carts as you likes, and then share them via email with friends/ colleagues/ relatives.

You can save an item after adding it to your cart, by clicking the “Add to Cart” button. In the “Your Shopping Cart” section, simply click “Save Cart” button.

Your Saved Cart will be sent to your mail as you needed to provide your email address. You can access the Saved Cart list via your email.

Secure Socket Layer (SSL)–Protect Online Order Information : Orchid Anu through uses SSL encryption on all web pages where personal information is collected. To make purchases from this service, you must use an SSL-enabled browser such as Safari, Firefox, or Internet Explorer. Doing so protects the confidentiality of your personal information while it’s transmitted over the Internet.

Processing Payments

For processing payments through most online modes, a third-party payment gateway and processor are used. Orchid Anu will use Razorpay Gateway, which is certified. When making payments, you might be required to provide your card details as may be necessary to the payment processor. Therefore, the processing of payments is subject to the terms, conditions and policies of the payment processor, in addition to the terms, conditions and policies of Orchid Anu. You agree to provide correct and accurate card details to the payment processor for purchasing any products and services on this website. Orchid Anu shall not be responsible for any liabilities that may arise as a consequence of any unauthorised use of your card details provided by you.

Links to third party sites

Orchid Anu through may have links to third party sites. However, Orchid Anu is not responsible for any information collected by those third parties, as it is not governed by us. Therefore, it is advisable for you to also learn the privacy policy of those third parties.

Changes to Security and Privacy Policy

Due to continuous technological advancement and improvements, from time to time, may modify or change this policy at any point of time with or without notice to its customers. Hence, we recommend and request you to refer to this policy periodically for any changes made herein.